Terms of service


Overview


Last updated: February 10, 2026

Welcome to Sairooy.

By visiting our website or purchasing from us, you agree to these Terms of Service (“Terms”).

We’ve written them to be clear, fair, and respectful—so you always know what to expect when shopping with us.


1. Using Our Website


You agree to use this website for lawful purposes only.

You must not misuse the site, attempt to disrupt its functionality, or engage in any activity that could harm Sairooy or its users.


2. Products & Orders


All products are subject to availability.

We may limit or cancel orders when necessary, including in cases of suspected fraud or pricing errors.

We do our best to ensure product descriptions and images are accurate, but slight variations may occur.

If you have any questions before making a purchase, feel free to reach out—we’ll be happy to help and provide as much detail as possible.


3. Pricing & Payments


Payments must be completed at checkout using accepted payment methods.

All transactions are securely processed, so you can shop with confidence knowing your information is protected.

We may update pricing from time to time to reflect changes in materials, logistics, or operating costs.

We always aim to keep pricing fair and stable, though adjustments may occasionally be necessary.

If the price of an item drops within 45 days of your purchase, feel free to reach out—we’ll be happy to refund the difference.

At Sairooy, we want every purchase to feel good—and we’ll always do our best to make things right.


4. Shipping & Delivery


Orders are typically processed within 1–3 business days.

Delivery times may vary depending on location, carrier conditions, or customs processes.

If your package is delayed for any reason, please feel free to reach out—we’ll do our best to assist and help resolve the situation.


5. Returns & Refunds


We offer a 45-day return and exchange policy.

Please refer to our Return & Refund Policy for full details.

We aim to make returns simple, fair, and stress-free.


6. Accuracy of Information


We strive to keep all information on this site accurate and up to date.

However, occasional errors or omissions may occur, including product descriptions, pricing, or availability.

We reserve the right to correct any errors and update information at any time.


7. Third-Party Services


Some features or tools on our site may be provided by third parties.

We do not control or take responsibility for third-party content, services, or websites.

Your use of these services is at your own discretion.


8. User Comments & Submissions


If you submit feedback, suggestions, or other content, you grant us permission to use, edit, and share it without restriction.

You agree not to post anything unlawful, harmful, or that violates the rights of others.


9. Prohibited Uses


You may not use this site or its content:

• For unlawful purposes
• To violate intellectual property rights
• To harass, abuse, or harm others
• To submit false or misleading information
• To introduce malicious code or interfere with site security

Violation may result in termination of your access.


10. Disclaimer & Limitation of Liability


Our website and products are provided “as is” and “as available,” without warranties of any kind.

To the fullest extent permitted by law, Sairooy is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Sairooy is not responsible for any damage or issues resulting from improper use or misuse of our products.

Our responsibility is limited to the amount paid for the product in question.


11. Indemnification


You agree to indemnify and hold Sairooy harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.


12. Severability


If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.


13. Termination


We may suspend or terminate access to our Services if these Terms are violated.

You may stop using the website at any time.

Any obligations incurred before termination will remain in effect.


14. Entire Agreement


These Terms, together with our Privacy Policy, Shipping Policy, and Return Policy, form the complete agreement between you and Sairooy.


15. Governing Law


These Terms are governed by the laws of Hong Kong.

We aim to resolve any concerns fairly and thoughtfully, in accordance with these laws.


16. Contact Us


If you have any questions about these Terms, feel free to reach out:
Sairooy
Email: support@sairooy.com
Phone: +1-954-458-9632