Refund policy
Returns, Made Simple
Last updated: February 10, 2026
At Sairooy, we believe every purchase should feel right.
If something doesnāt meet your expectations, weāre here to helpāsimply and thoughtfully.
We offer a 45-day return and exchange policy, designed to make things easy and stress-free.
At Sairooy, we believe every purchase should feel right.
If something doesnāt meet your expectations, weāre here to helpāsimply and thoughtfully.
We offer a 45-day return and exchange policy, designed to make things easy and stress-free.
Before You Send Anything Back
Before sending anything back, just reach out to us first.
Our team will review your request and guide you through the next stepsāquickly and clearly.
Our team will review your request and guide you through the next stepsāquickly and clearly.
š§ support@sairooy.com
š +1-954-458-9632
Refunds
Once everything is confirmed, your refund will be processed within 1 business day.
Funds will be returned to your original payment method.
Depending on your bank or provider, it may take 3ā12 business days to appear in your account.
Funds will be returned to your original payment method.
Depending on your bank or provider, it may take 3ā12 business days to appear in your account.
What Canāt Be Returned
Some items may not be eligible for return, including:
ā¢ Used products
ā¢ Personalized or custom items (unless defective)
ā¢ Clearance or final sale items
If youāre unsure, feel free to reach outāweāre always happy to help.
ā¢ Used products
ā¢ Personalized or custom items (unless defective)
ā¢ Clearance or final sale items
If youāre unsure, feel free to reach outāweāre always happy to help.
If Something Isnāt Right
If your item arrives damaged, incorrect, or defectiveā
weāll make it right.
Weāll cover return shipping and offer either a replacement or a full refund, depending on what works best for you.
weāll make it right.
Weāll cover return shipping and offer either a replacement or a full refund, depending on what works best for you.
Changed Your Mind
If youād like to return an item for personal reasonsāsuch as a change of mind or ordering by mistakeā
youāre welcome to do so.
Return shipping costs will be the customerās responsibility, and exchange shipping fees may apply.
youāre welcome to do so.
Return shipping costs will be the customerās responsibility, and exchange shipping fees may apply.
Return Conditions
Items must be:
ā¢ Unused
ā¢ In resellable condition
ā¢ In original packaging
ā¢ Unused
ā¢ In resellable condition
ā¢ In original packaging
Return Address
Please do not send returns without contacting us first.
Address: 849 NE 30th Street, Oakland Park, FL, United States
Address: 849 NE 30th Street, Oakland Park, FL, United States
A Final Note
If you have any questions at all, donāt hesitate to reach out.
Weāre here to make things simpleāand to make sure you feel good about every experience with Sairooy.
Weāre here to make things simpleāand to make sure you feel good about every experience with Sairooy.